Privacy Policy

Effective Date: 8 July 2026
Last Updated: 24 August 2026

Morkedi (“we”, “us”, “our”) is a trading name of Bilgin Resources Ltd, a company registered in England and Wales under company number 13441709.

Registered Office:
202a Winchester Road
Highams Park
London
England
E4 9JP

This Privacy Policy explains how we collect, use, store and protect personal data when you visit morkedi.co.uk, create an account, place an order, purchase custom print products, submit artwork or design files, or purchase our smart Google Review NFC cards.

We process personal data in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller: Bilgin Resources Ltd (trading as Morkedi)
Company Registration Number: 13441709
Email: morkedi@morkedi.co.uk
Website: morkedi.co.uk

If you have questions about how we use your personal data or wish to exercise your data protection rights, please contact us at morkedi@morkedi.co.uk.

2. Information We Collect

We collect personal data that is reasonably necessary to operate our website, process and fulfil orders, provide our design and print services, configure our NFC products and provide customer support.

A. Account, Contact, Billing and Delivery Information

Depending on how you use our services, we may collect:

Full name
Business or company name
Email address
Telephone number
Billing address
Delivery or shipping address
Account login information
Order history
Customer service communications and enquiries

B. Artwork, Design and Business Information

When you purchase a custom print product or use our design services, you may provide:

Artwork and design files
PDF files
Logos and brand assets
Images and graphics
Business names and business contact information
Text and other content required for printing
Design instructions
Proofing and approval information

Where necessary to manufacture and fulfil your order, these files and related order information may be shared with our production and fulfilment partners.

C. Smart Google Review NFC Card Information

If you purchase our smart Google Review NFC cards or related products, we may collect information required to configure and test your product, including:

Business name
Business location
Google Business Profile or Google Maps URL
Google review URL
QR code destination URL
Other information necessary to configure or test the NFC card or QR code

The URLs you provide may be encoded into NFC chips and/or QR codes before your products are dispatched.

D. Payment Information

Payments may be processed through third-party payment providers available at checkout, which may include Stripe, WooCommerce Payments and PayPal.

We do not intentionally store complete debit or credit card numbers or CVV/security codes on our own servers.

Payment providers process payment information in accordance with their own privacy policies and security requirements.

E. Technical and Website Usage Information

When you use our website, certain technical and usage information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Pages visited
Products viewed
Product configurations selected
Website interaction information
Session and usage information
Cookies and similar technologies
Website performance and security information

The specific technical information collected may depend on the website technologies, hosting, security, analytics and other services we use.

3. How We Use Your Personal Data

We may use your personal data for the following purposes:

1. Order Processing and Production

We use your information to:

Process and manage your orders
Configure your selected products
Verify product specifications
Process artwork and design files
Carry out artwork and pre-production checks
Prepare products for manufacture
Send necessary order and artwork information to production partners
Manufacture customised products

2. Artwork Review and Proofing

Where applicable, we may:

Review submitted artwork
Prepare or adjust artwork
Send digital proofs
Request approval or clarification
Place an order on hold while artwork is being reviewed
Replace or update artwork before production

3. NFC and QR Code Configuration

For smart Google Review NFC products, we may use the business information and URLs you provide to:

Configure NFC chips
Generate or configure QR codes
Test NFC functionality
Test QR code destinations
Prepare products for dispatch

4. Payment, Invoicing and Accounting

We may process relevant information to:

Take and confirm payments
Issue invoices
Maintain accounting records
Meet applicable tax and financial record-keeping requirements

5. Delivery and Fulfilment

We use your delivery information to:

Arrange production and fulfilment
Dispatch your order
Provide delivery tracking where available
Communicate delivery information
Resolve delivery-related issues

6. Customer Support

We may use your information to:

Respond to enquiries
Provide order updates
Resolve problems with products or artwork
Process reprints or replacements
Communicate with you about your orders and services

7. Website Security and Fraud Prevention

We may process technical and transaction information to:

Protect our website and systems
Prevent fraudulent transactions
Detect suspicious activity
Protect customers and payment systems
Maintain the security and reliability of our services

8. Marketing

Where permitted by law, we may send you promotional emails, offers or newsletters where we have an appropriate lawful basis to do so.

Where consent is required, we will obtain your consent before sending marketing communications.

You can unsubscribe from marketing communications at any time.

4. Lawful Basis for Processing

Depending on the circumstances, we rely on one or more of the following lawful bases under the UK GDPR:

Performance of a Contract

We process personal data where it is necessary to:

Process and fulfil your order
Manufacture your products
Process artwork and design files
Configure NFC and QR code products
Arrange delivery
Provide customer support
Provide other services you have requested

Legitimate Interests

We may process personal data where this is necessary for our legitimate business interests, including:

Website security
Fraud prevention
Managing customer relationships
Improving our products and services
Maintaining and improving our website
Managing and operating our business

Where we rely on legitimate interests, we consider whether our interests are balanced against your rights and interests.

Legal Obligation

We may process and retain personal data where necessary to comply with legal obligations, including applicable tax, accounting and financial record-keeping requirements.

Consent

Where consent is required by law, we will ask for your consent before carrying out the relevant processing.

You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

5. Who We Share Your Information With

We do not sell, rent or trade your personal data.

We may share personal data with trusted third-party service providers where reasonably necessary to operate our business, process payments, manufacture products, deliver orders, provide website services or otherwise fulfil the services you have requested.

A. Print and Manufacturing Partners

Where required to manufacture your order, we may provide production partners with relevant information such as:

Product specifications
Print-ready artwork
Design files
Relevant customer and order information
Delivery information

For orders fulfilled through our Solopress/Soloflo production workflow, relevant order, product specification and artwork information may be transmitted to the production system where necessary to fulfil the order.

B. Delivery and Courier Providers

We may share relevant delivery information with courier and logistics providers, which may include providers such as:

Royal Mail
DPD
Parcelforce
Other courier or logistics providers used to fulfil your order

Information shared may include your name, delivery address, email address, telephone number and tracking information where required.

C. Payment Providers

Payments may be processed through payment providers such as:

Stripe
WooCommerce Payments
PayPal

These providers process payment information in accordance with their own privacy policies and security requirements.

D. Website and Technology Providers

We may use third-party providers that support our business, including providers of:

Website hosting
Cloud and technical infrastructure
Email services
Website security
Website maintenance
Analytics and performance services
Backup services
E-commerce functionality

These providers may process personal data on our behalf where necessary to provide their services.

6. International Data Transfers

Some of the service providers we use may process personal data outside the United Kingdom.

Where personal data is transferred outside the UK, we will take appropriate steps to ensure that the transfer complies with applicable UK data protection law and that appropriate safeguards are in place where required.

7. How Long We Keep Your Personal Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting, tax and business requirements.

Order and Financial Records

We may retain order, invoice, payment and accounting information for the period required to comply with applicable legal, tax and financial record-keeping obligations.

Artwork and Design Files

Artwork and design files may be retained for as long as reasonably necessary to:

Complete production
Perform artwork checks
Resolve issues with an order
Process reprints or replacements
Facilitate reasonable re-orders where appropriate

We may periodically archive or securely delete artwork and design files that are no longer required.

Customer Accounts

Account information may be retained while your account remains active.

You may request deletion of your account and personal data, subject to information we are legally required or otherwise permitted to retain.

Customer Communications

Customer service emails, messages and related records may be retained for as long as reasonably necessary to manage the customer relationship, resolve disputes and meet legal or legitimate business requirements.

8. Your Data Protection Rights

Subject to applicable legal conditions and exemptions, you may have the following rights under UK data protection law:

Right of access – You can request a copy of the personal data we hold about you.

Right to rectification – You can request that inaccurate or incomplete personal data is corrected.

Right to erasure – You can request deletion of your personal data in certain circumstances.

Right to restriction – You can request that we restrict the processing of your personal data in certain circumstances.

Right to object – You can object to certain types of processing, including processing based on legitimate interests.

Right to data portability – In certain circumstances, you can request your personal data in a structured, commonly used and machine-readable format.

Right to withdraw consent – Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact:

Email: morkedi@morkedi.co.uk

We may need to verify your identity before processing certain requests.

You also have the right to complain to the UK’s data protection supervisory authority:

Information Commissioner’s Office (ICO)

You can find information about the ICO and how to make a complaint on the ICO’s official website: ico.org.uk.

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies may be used for the following purposes:

Strictly Necessary Cookies

These cookies are required for essential website functions, including:

Shopping basket functionality
Customer sessions
Checkout
Login and account functionality
Website security
Payment-related functionality

Analytics and Performance Cookies

Where enabled, these cookies help us understand how visitors use our website and help us improve website performance.

Functional Cookies

Where enabled, these cookies may remember preferences and settings to improve your experience.

Non-essential cookies will only be used where required consent has been obtained.

You can manage your cookie preferences through the cookie controls available on our website and through your browser settings.

Where we provide a separate Cookie Policy or cookie preference tool, it will contain further information about the specific cookies and similar technologies used on our website.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, content or security of third-party websites or services.

When you use a third-party website or service, we recommend reviewing its privacy policy before providing personal information.

11. Data Security

We take reasonable technical and organisational measures to protect personal data against:

Unauthorised access
Accidental loss
Destruction
Misuse
Unauthorised disclosure
Unauthorised alteration

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Children’s Privacy

Our services are intended for businesses and general consumers and are not specifically directed at children.

We do not knowingly collect personal data from children for the purpose of providing our commercial services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our services
Changes to technology
Changes to our suppliers or processing activities
Changes in applicable law or regulatory guidance

When we update this Privacy Policy, we will publish the latest version on this page and update the Last Updated date at the beginning of the policy.

14. Contact Us

If you have any questions about this Privacy Policy, your personal data or how we process your information, please contact us:

Bilgin Resources Ltd (trading as Morkedi)
202a Winchester Road
Highams Park
London
England
E4 9JP

Email: morkedi@morkedi.co.uk
Website: morkedi.co.uk
Company Registration Number: 13441709

Privacy Policy

Effective Date: 8 July 2026
Last Updated: 25 August 2026

Morkedi (“we”, “us”, “our”) is a trading name of Bilgin Resources Ltd, a company registered in England and Wales under company number 13441709.

Registered Office:
202a Winchester Road
Highams Park
London
England
E4 9JP

We process personal data in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller: Bilgin Resources Ltd (trading as Morkedi)
Company Registration Number: 13441709
Email: morkedi@morkedi.co.uk
Website: morkedi.co.uk

If you have questions about how we use your personal data or wish to exercise your data protection rights, please contact us at:

morkedi@morkedi.co.uk

We are responsible for deciding how and why your personal data is processed for the purposes described in this Privacy Policy.

2. Information We Collect

The information we collect depends on how you interact with our services.

A. Account, Contact, Billing and Delivery Information

Depending on how you use our services, we may collect:

Full name
Business or company name
Email address
Telephone number
Billing address
Delivery or shipping address
Account login information
Order history
Customer service communications and enquiries
Information you provide when contacting us

Some information may be necessary to create an account, process an order or deliver a product. If you do not provide information that is necessary for these purposes, we may not be able to provide the relevant service or fulfil your order.

B. Artwork, Design and Business Information

When you purchase a custom print product or use our design services, you may provide:

Artwork and design files
PDF files
Logos and brand assets
Images and graphics
Business names
Business contact information
Text and other content required for printing
Design instructions
Proofing and approval information
Product specifications and customisation requirements

Where necessary to manufacture and fulfil your order, these files and related order information may be shared with our production and fulfilment partners.

C. Smart Google Review NFC Card Information

If you purchase our smart Google Review NFC cards or related products, we may collect information required to configure and test your product, including:

Business name
Business location
Google Business Profile or Google Maps URL
Google review URL
QR code destination URL
Other information necessary to configure or test the NFC card or QR code

The URLs you provide may be encoded into NFC chips and/or QR codes before your products are dispatched.

We use this information only as reasonably necessary to configure, test and fulfil the product you have ordered.

D. Payment Information

Payments may be processed through third-party payment providers available at checkout, which may include Stripe, WooCommerce Payments and PayPal.

We do not intentionally store complete debit or credit card numbers or CVV/security codes on our own servers.

Payment information may be collected and processed directly by the relevant payment provider. Payment providers process payment information in accordance with their own privacy policies, terms and security requirements.

E. Technical and Website Usage Information

When you use our website, certain technical and usage information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Pages visited
Products viewed
Product configurations selected
Website interaction information
Session and usage information
Cookies and similar technologies
Website performance and security information

The specific technical information collected may depend on the website technologies, hosting, security, analytics and other services we use.

3. How We Use Your Personal Data

We may use your personal data for the following purposes.

1. Order Processing and Production

We use your information to:

Process and manage your orders
Configure your selected products
Verify product specifications
Process artwork and design files
Carry out artwork and pre-production checks
Prepare products for manufacture
Send necessary order and artwork information to production partners
Manufacture customised products

2. Artwork Review and Proofing

Where applicable, we may:

Review submitted artwork
Prepare or adjust artwork
Send digital proofs
Request approval or clarification
Place an order on hold while artwork is being reviewed
Replace or update artwork before production

3. NFC and QR Code Configuration

For smart Google Review NFC products, we may use the business information and URLs you provide to:

Configure NFC chips
Generate or configure QR codes
Test NFC functionality
Test QR code destinations
Prepare products for dispatch

4. Payment, Invoicing and Accounting

We may process relevant information to:

Take and confirm payments
Issue invoices
Maintain accounting records
Meet applicable tax and financial record-keeping requirements
Detect and investigate payment-related issues

5. Delivery and Fulfilment

We use your delivery information to:

Arrange production and fulfilment
Dispatch your order
Provide delivery tracking where available
Communicate delivery information
Resolve delivery-related issues

6. Customer Support

We may use your information to:

Respond to enquiries
Provide order updates
Resolve problems with products or artwork
Process reprints or replacements
Communicate with you about your orders and services

7. Website Security and Fraud Prevention

We may process technical and transaction information to:

Protect our website and systems
Prevent fraudulent transactions
Detect suspicious activity
Protect customers and payment systems
Maintain the security and reliability of our services
Investigate suspected misuse of our website or services

8. Marketing

Where permitted by law, we may send you promotional emails, offers or newsletters.

Where consent is required, we will obtain your consent before sending marketing communications.

Where applicable, we may also rely on other lawful marketing permissions available under UK law.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the relevant communication or by contacting us.

4. Lawful Basis for Processing

We will only process personal data where we have a lawful basis under applicable data protection law.

Depending on the circumstances, we may rely on the following lawful bases:

A. Performance of a Contract

We process personal data where it is necessary to:

Process and fulfil your order
Manufacture your products
Process artwork and design files
Configure NFC and QR code products
Arrange delivery
Provide customer support
Provide other services you have requested

B. Legitimate Interests

We may process personal data where this is necessary for our legitimate business interests, including:

Website security
Fraud prevention
Managing customer relationships
Improving our products and services
Maintaining and improving our website
Managing and operating our business
Protecting our business, customers and systems
Handling disputes and enforcing our terms

Where we rely on legitimate interests, we consider whether our interests are balanced against your rights, freedoms and interests.

C. Legal Obligation

We may process and retain personal data where necessary to comply with legal obligations, including applicable tax, accounting, financial record-keeping and other legal requirements.

D. Consent

Where consent is required by law, we will ask for your consent before carrying out the relevant processing.

You may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

5. Who We Share Your Information With

We do not sell, rent or trade your personal data.

We may share personal data with trusted third-party service providers where reasonably necessary to operate our business, process payments, manufacture products, deliver orders, provide website services, provide technical support or otherwise fulfil the services you have requested.

We only share information that is reasonably necessary for the relevant purpose.

A. Print and Manufacturing Partners

Where required to manufacture your order, we may provide production partners with relevant information such as:

Product specifications
Print-ready artwork
Design files
Relevant customer and order information
Delivery information

For orders fulfilled through our Solopress/Soloflo production workflow, relevant order, product specification and artwork information may be transmitted to the relevant production system where necessary to fulfil the order.

B. Delivery and Courier Providers

We may share relevant delivery information with courier and logistics providers, which may include:

Royal Mail
DPD
Parcelforce
Other courier or logistics providers used to fulfil your order

Information shared may include your name, delivery address, email address, telephone number and tracking information where required for delivery and customer support.

C. Payment Providers

Payments may be processed through payment providers such as:

Stripe
WooCommerce Payments
PayPal

These providers process payment information in accordance with their own privacy policies, terms and security requirements.

D. Website and Technology Providers

We may use third-party providers that support our business, including providers of:

Website hosting
Cloud and technical infrastructure
Email services
Website security
Website maintenance
Analytics and performance services
Backup services
E-commerce functionality
Customer and order management services

These providers may process personal data on our behalf where necessary to provide their services.

E. Professional Advisers and Authorities

We may disclose personal data where reasonably necessary to:

Accountants
Legal or professional advisers
Insurers
Regulators
Government authorities
Law enforcement authorities

This may occur where necessary to comply with a legal obligation, protect our legal rights, prevent fraud or respond to lawful requests.

6. International Data Transfers

Some of the service providers we use may process personal data outside the United Kingdom.

Depending on the circumstances, this may include relying on an applicable adequacy regulation, appropriate contractual safeguards or another lawful transfer mechanism available under applicable UK data protection law.

Where required, information about relevant safeguards may be obtained by contacting us at:

morkedi@morkedi.co.uk

7. How Long We Keep Your Personal Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting, tax, contractual, dispute-resolution and legitimate business requirements.

Where we do not specify a fixed retention period, we determine the appropriate retention period based on factors including:

The purpose for which the information was collected
Whether we continue to provide services to you
Whether we need the information to deal with queries or disputes
Legal, tax and accounting requirements
Our legitimate business needs
Security and fraud-prevention requirements

Order and Financial Records

We may retain order, invoice, payment and accounting information for the period required to comply with applicable legal, tax and financial record-keeping obligations.

Artwork and Design Files

Artwork and design files may be retained for as long as reasonably necessary to:

Complete production
Perform artwork checks
Resolve issues with an order
Process reprints or replacements
Facilitate reasonable re-orders where appropriate

We may periodically archive or securely delete artwork and design files that are no longer required.

Customer Accounts

Account information may be retained while your account remains active.

You may request deletion of your account and personal data, subject to information we are legally required or otherwise permitted to retain.

Customer Communications

8. Your Data Protection Rights

Subject to applicable legal conditions and exemptions, you may have the following rights under UK data protection law:

Right of access – You can request a copy of the personal data we hold about you.

Right to rectification – You can request that inaccurate or incomplete personal data is corrected.

Right to erasure – You can request deletion of your personal data in certain circumstances.

Right to restriction – You can request that we restrict the processing of your personal data in certain circumstances.

Right to object – You can object to certain types of processing, including processing based on legitimate interests. You also have an absolute right to object to direct marketing.

Right to data portability – In certain circumstances, you can request your personal data in a structured, commonly used and machine-readable format.

Right to withdraw consent – Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact:

morkedi@morkedi.co.uk

We may need to verify your identity before processing certain requests.

You also have the right to complain to the UK’s data protection supervisory authority:

Information Commissioner’s Office (ICO)

You can find information about the ICO and how to make a complaint through the ICO’s official website.

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies may be used for the following purposes:

Strictly Necessary Cookies

These cookies are required for essential website functions, including:

Shopping basket functionality
Customer sessions
Checkout
Login and account functionality
Website security
Payment-related functionality

Where a cookie is strictly necessary for a service you have requested, consent may not be required under applicable law.

Analytics and Performance Cookies

Where enabled, these cookies help us understand how visitors use our website and help us improve website performance.

These cookies are not strictly necessary and will only be used where the required consent has been obtained.

Functional Cookies

Where enabled, these cookies may remember preferences and settings to improve your experience.

Where consent is required, these cookies will only be used after the relevant consent has been obtained.

Cookie Consent

Where required by law, we will obtain your consent before placing or accessing non-essential cookies or similar technologies on your device.

You can manage your cookie preferences through the cookie controls available on our website and through your browser settings.

Where we provide a separate Cookie Policy or cookie preference tool, it will contain further information about the specific cookies, providers, purposes and retention periods used on our website.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, content or security of third-party websites or services.

When you use a third-party website or service, we recommend reviewing its privacy policy before providing personal information.

Where you choose to use a third-party service through our website, that third party may process your personal data under its own privacy policy and terms.

11. Data Security

We take reasonable technical and organisational measures to protect personal data against:

Unauthorised access
Accidental loss
Destruction
Misuse
Unauthorised disclosure
Unauthorised alteration

Security measures may include access controls, authentication, secure connections, restricted access to customer information and appropriate security measures provided by our technology and payment providers.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Children’s Privacy

Our services are intended for businesses and general consumers and are not specifically directed at children.

We do not knowingly collect personal data from children for the purpose of providing our commercial services.

If you believe that a child has provided us with personal data without appropriate permission, please contact us at:

morkedi@morkedi.co.uk

13. Automated Decision-Making and Profiling

We do not currently make decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects on individuals.

If this changes, we will update this Privacy Policy and provide the information required under applicable data protection law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our services
Changes to technology
Changes to our suppliers or processing activities
Changes in applicable law or regulatory guidance

When we update this Privacy Policy, we will publish the latest version on this page and update the Last Updated date at the beginning of the policy.

Where required, we will provide additional information about material changes before they take effect.

15. Contact Us

If you have any questions about this Privacy Policy, your personal data or how we process your information, please contact us:

Bilgin Resources Ltd (trading as Morkedi)
202a Winchester Road
Highams Park
London
England
E4 9JP

Email: morkedi@morkedi.co.uk
Website: morkedi.co.uk
Company Registration Number: 13441709

Last Updated: 25 August 2026