Privacy Policy
Effective Date: 8 July 2026
Morkedi (“we”, “us”, “our”) is a trading name of Bilgin Resources Ltd, a company registered in England and Wales under company number 13441709, with its registered office at:
202a Winchester Road, Highams Park, London, England, E4 9JP
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit morkedi.co.uk or use our services. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Data Controller:
Bilgin Resources Ltd, trading as Morkedi
Contact Email:
morkedi@morkedi.co.uk
Website:
https://morkedi.co.uk
Information We Collect
We may collect and process the following types of personal data:
Account and Contact Information
- Full name
- Business name
- Email address
- Telephone number
- Billing and payment-related address information
Payment Information
Payments are processed securely through our third-party payment provider, Stripe. We do not store complete payment card details on our own servers.
Business and Content Information
Information you provide about your business, including:
- Brand identity and tone of voice
- Target audience
- Industry information
- Marketing preferences
- Other details required to generate AI-assisted marketing and HR content
Usage and Technical Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage data
- Cookie and analytics data
Communications
We may collect information contained in:
- Emails
- Customer support messages
- Feedback and enquiries
How We Use Your Information
We use your personal data to:
- Provide, maintain, and manage your subscription and services
- Create AI-assisted marketing content, SEO recommendations, chatbot setups, and HR-related materials based on your requirements
- Process payments and manage subscriptions through Stripe
- Send service-related communications, including invoices, account updates, reminders, and support responses
- Improve our services, website performance, and customer experience
- Detect and prevent fraud, misuse, or security issues
- Meet legal and regulatory obligations
Legal Basis for Processing
We process your personal data under the following lawful bases:
Performance of a Contract
Where processing is necessary to provide the services you have subscribed to and fulfil our contractual obligations.
Legitimate Interests
Where processing is necessary for purposes such as:
- Improving our services
- Maintaining website security
- Preventing fraud
- Managing customer relationships
Consent
Where you have provided consent, such as receiving marketing communications. You may withdraw your consent at any time.
Third Parties We Share Data With
We may share personal data with trusted third-party service providers where necessary to provide our services.
These may include:
Payment Provider
Stripe – for secure payment processing and subscription management.
AI Service Provider
Anthropic (Claude API) – used to generate AI-assisted content. Only information necessary to provide the requested service is shared.
Website, Hosting and Communication Providers
Our website hosting provider, email service providers, and other technical providers required to operate our website and deliver communications.
We do not sell, rent, or trade your personal data to third parties.
International Data Transfers
Some of our service providers may process personal data outside the United Kingdom or European Economic Area.
Where international transfers occur, we ensure appropriate safeguards are implemented, including recognised mechanisms such as UK International Data Transfer Agreements (IDTA), UK Addendum to Standard Contractual Clauses, or other lawful transfer mechanisms required under UK GDPR.
Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.
Generally:
- Account information is retained while your account remains active.
- Certain financial and transaction records may be retained for up to 6 years to meet legal, accounting, and tax obligations.
When personal data is no longer required, it will be securely deleted or anonymised.
Your Rights Under UK GDPR
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data (“right to be forgotten”)
- Object to or restrict certain types of processing
- Request transfer of your personal data (“data portability”)
- Withdraw consent where processing is based on consent
To exercise your rights, please contact:
Email: morkedi@morkedi.co.uk
You also have the right to make a complaint to the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Cookies
Our website uses cookies to ensure proper functionality and improve your experience.
We use:
- Essential cookies required for the operation and security of our website
- Analytics cookies (such as Google Analytics) to understand how visitors use our website and improve performance
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can manage or disable cookies through your browser settings.
Security
We take appropriate technical and organisational measures to protect your personal data against:
- Unauthorised access
- Accidental loss
- Misuse
- Unlawful processing
While we take reasonable steps to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Where significant changes are made, we may notify users through email communication or a notice on our website.
Contact Us
Bilgin Resources Ltd trading as Morkedi
Registered Office:
202a Winchester Road
Highams Park
London, England
E4 9JP
Email:
morkedi@morkedi.co.uk