Frequently Asked Questions

Will I receive the same product that I see in the picture?

Yes. You will receive the same product shown in the images. Please note that slight differences in colour or appearance may occur due to screen settings, lighting, or product customisation.

Where can I view my sales receipt?

You can find your receipt in the order confirmation email sent after your purchase. If you have an account, you may also be able to view your order details in the “My Account” section.

How can I return an item?

If you would like to return an item, please contact us first with your order number and the reason for the return. We will then provide you with the return instructions. Please note that personalised or custom-made products may not be eligible for return unless they are faulty or damaged.

Where can I ship my order?

We currently ship to addresses across the UK. Please make sure your delivery address is entered correctly at checkout. If you are unsure whether we can deliver to your location, contact us before placing your order.

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